WH2 Store Documentation

Welcome to WH2 Store — Nepal's most trusted digital marketplace with over 5,000+ verified orders delivered. Create a free account, top up your wallet, and enjoy one-click instant checkout for premium services and assets.

1. 1Sign up with your email and verify your account.
2. 2Top up your wallet directly from the dashboard (no redirects).
3. 3Browse active products with real-time availability counts.
4. 4Track every order with professional high-fidelity history logs in your profile.

WH2 Store provides a secure and fast authentication system to keep your digital assets safe.

We prioritize your data security with industry-standard practices.

Load money and shop instantly. Our wallet system is the core of the WH2 Store experience.

Multi-Channel Loading (eSewa & eSewa AC.2)

eSewa AC.2 Backup QR

If payment fails or limit is reached on primary eSewa, scan our eSewa AC.2 QR code as fallback.

Manual Verification

Our team verifies deposits within 0-6 working hours for maximum safety.

Automatic Credit

Once verified, funds are automatically added to your WH2Store Wallet.

Real-time Alerts

Get notified for every action—from top-up requests to successful credits.

1. 1Click 'Top Up' in your dashboard or profile.
2. 2Choose your payment option (eSewa or eSewa AC.2 fallback).
3. 3Follow instructions and upload your payment screenshot or Transaction Code.
4. 4Wait for verification (0-6 working hours) and watch your balance grow!

Transaction Code Sample Previews:

Show eSewa Sample

Click the button above to view a visual example of the transaction code in your eSewa statement.

Personalize your experience and leverage our AI for the perfect shopping journey.

WH2 Store provides several ways to find products:

Placing an order takes one click once you're logged in and your wallet has balance:

1. 1Open any product and click Buy Now — or add multiple items to your cart.
2. 2On the cart page, click 'Pay from Wallet' — the order is created instantly.
3. 3Wallet is debited atomically and you receive an order number immediately.
4. 4Track everything from your profile page.

Delivery times vary by product type:

Each product page displays its estimated delivery time. Actual delivery may vary depending on payment verification.

Track every order from your profile page:

1. 1Open your profile from the navigation (avatar / Profile link).
2. 2Scroll to the Orders section to see all your purchases.
3. 3Each order shows its current status, items, and total paid.

Order Statuses

You'll receive inside app notification when your order status changes.

WH2 Store keeps you informed with real-time notifications. Access them via the bell icon in the navigation bar.

Chat directly with our support team in real-time from any product page.

Save products you're interested in for later. Click the heart icon on any product card to add it to your wishlist.

• Access your wishlist from the heart icon in the navigation bar.
• Quickly move wishlist items to your cart when you're ready to buy.
• Wishlist data is stored locally in your browser.

WH2 Store regularly runs special offers and discount campaigns:

Your feedback helps us improve. There are two ways to share your experience:

Customer reviews are displayed publicly on product pages. Your name and rating will be visible to other shoppers.

Need help? Reach out to us through any of these channels:

Our support team typically responds within 1–6 hours during business hours.

Please review our policies before placing an order: