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    Terms & Conditions — WH2 Store

    Effective date: November 22, 2025

    Website: wh2store

    By placing an order with WH2Store, you automatically accept all the below-listed Terms of Service whether you read them or not. We reserve the right to modify these terms at any time without notice or we may notify you through inside app notifications. You are responsible for checking the Terms of Service regularly.

    1. General Usage & Authentication

    • You agree to use WH2Store only in compliance with all rules of Instagram, Facebook, TikTok, YouTube, Twitter, Discord, GitHub, Google, or any Social Media platform.
    • Account registration and authentication may be performed via standard Email/Password, Passkey Biometrics, or authorized 1-Click Social OAuth providers (Google, GitHub, Discord, Facebook).
    • WH2Store rates may change at any time without notice. The payment and refund policy remains unchanged even if rates change.
    • WH2Store does not guarantee any delivery time for services. Provided delivery times are only estimates.
    • WH2Store reserves the right to adjust or modify a service type when necessary to complete an order.
    • Once funds are added to your account wallet, refunds are NEVER allowed — even if you add 1 lakh+ balance. Your balance must be used only for purchasing services.
    • Not all services work at all times. Social media algorithms constantly change. Always test with small amounts before placing large orders.
    • No one can predict when services may drop. All orders are fully at your own risk because social platforms frequently update their systems.
    • To ensure your account's safety, we securely monitor login locations. This helps us detect unauthorized access attempts and build a trusted environment for all users.

    2. Disclaimer & Liabilities

    Disclaimer:

    • WH2Store will not be responsible for any damages or losses your business may face.
    • We provide NON-REFUNDABLE digital services. Once an order is placed, it cannot be reversed under any condition.

    Liabilities:

    • WH2Store is not liable for account suspension, post deletion, shadow ban, reach drop, or any action taken by Instagram, TikTok, YouTube, Facebook, Twitter, or any Social Media platform.
    • We are not responsible for loss due to algorithm updates, API blocks, service delays, or social media security measures.

    3. Service Specifics

    • WH2Store services are provided solely to improve your social media appearance.
    • We do NOT guarantee that the followers or likes you receive will interact with you.
    • We do NOT guarantee that all accounts used will have full bios, pictures, or posts.
    • You must not upload any illegal, adult, nude, harmful, or banned content.
    • Private accounts will not receive a refund. Ensure your account is public before ordering.
    • Multi-provider Warning: Do NOT use multiple providers/panels on the same link at the same time. We do not refund inaccurate results caused by multi-provider usage.

    4. Guarantee & Refill Policy

    No Guarantee Services

    No support, no refill, no compensation is provided if followers/likes drop or do not arrive.

    Guarantee Services

    • Refill time differs based on service type.
    • Refill requests may take time to show.
    • Only refill will be provided during the guarantee period, no refunds.
    • Refunds for guaranteed services are only possible after 3 months of failed refill attempts.

    5. Refund Policy

    No refunds will be made to your payment method. Once funds are deposited, they cannot be reversed.

    Disputes & Chargebacks

    You agree not to file a dispute or chargeback after making a payment. Chargebacks or disputes result in an immediate account ban and removal of all delivered services.

    • Orders cannot be canceled once they are placed. A refund is issued ONLY if the order is non-deliverable.
    • Private or incorrect orders do not qualify for refunds.
    • Fraudulent activity such as stolen cards will result in permanent account termination.
    • Deposits made through any gateway are strictly non-refundable regardless of performance, delays, drops, or expectations.

    6. Account Management & Security

    • Biometric Security: Users may opt to use biometric or passkey authentication for a passwordless experience. This is handled securely by your local device to ensure maximum protection of your account. For security purposes, if 3 consecutive invalid biometric attempts occur, biometric login will be disabled for 60 seconds. During this lockout period, users must use their password to log in.
    • Account Deletion: You have the right to permanently delete your account through your Settings page. Deleting your account will instantly wipe your data and forfeit any remaining wallet balance without refund. Admin deletion operates under the same policy.
    • Account Bans: WH2Store administrators reserve the right to permanently ban your account without warning if you violate these terms (e.g., submitting fake payment screenshots, filing chargebacks, or abusing the platform).
    • P2P Chatting: Users must maintain respectful behavior in peer-to-peer (P2P) chats. Spamming, scamming, harassment, or sharing illegal content via P2P chats will lead to immediate account termination.

    7. Refer & Earn Program

    • You can invite up to 10 friends using your unique referral link.
    • When a referred friend signs up and completes their first top-up of at least NPR 100, you receive a 5% bonus of their top-up amount, and they receive a flat NPR 15 bonus.
    • Self-referrals, creating multiple fake accounts, or exploiting the referral system will result in immediate disqualification, forfeiture of all bonuses, and a permanent account ban.
    • WH2Store reserves the right to modify or terminate the referral program at any time without prior notice.

    8. Contact & Support

    WH2 Store

    Admin: chandanthakur.nep@gmail.com

    Support: contact.wh2store@gmail.com

    Phone: +977 9825728982

    Location: Kathmandu, Nepal